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FAQs

Everything you might want to know, in one place. Tap a question to see the answer.

Our pieces fit true to size and tops and briefs are sold separately, so you can mix and match. The Size Guide has full bust, waist and hip measurements in inches and centimetres, plus international conversions. If you are between sizes we recommend sizing up.

Our swimwear is made from ECONYL® regenerated nylon and lined with GOTS-certified organic cotton. The finished bikini's themselves do not carry a GOTS certification because we work with small, independent assembly workshops. However, every single bikini is lined with authentically sourced organic cotton fabric purchased from a certified supplier.

UK orders usually arrive within 3–5 business days. Europe typically takes 3–7 business days and the rest of the world 7–14 business days. You will receive tracking as soon as your parcel is on its way.

UK shipping is free on orders over £100 and £4.95 otherwise. International shipping is calculated at checkout.

Yes. You have 14 days from delivery to return an item for a refund, provided it is unworn and the labels and hygiene strip are completely intact. Due to the intimate nature of swimwear, returns that do not meet these hygiene requirements cannot be accepted. A pre-addressed returns label and form are included in your parcel. Please obtain proof of postage with tracking. Refunds are processed back to the original payment method within 15 business days.

For returns outside of the UK please ensure you use a tracked service and keep your proof of postage until your refund is issued. Write "BRITISH RETURNED GOODS" on your parcel, stating zero value for each item. Customs and duty charges may apply if this information is not included and this will be deducted from your refund.

If you would like to exchange an item please place a new order while your refund is being processed.

If you believe your item is faulty please contact us via our email or Instagram.

Rinse in cold fresh water after every swim, hand wash gently and lay flat in the shade to dry. Avoid the washing machine, the tumble dryer and harsh detergents.

Email us at evie@swimwithsirena.com, we will reply to you within 1–2 business days. You can also find us on Instagram at @swimwithsirena.

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